Shipping and Delivery

🚚 Domestic Shipping

Delivered by Yamato Transport.

Free Shipping Service

Free shipping on purchases of 7,700 yen (tax included) or more.
This service is exclusive to our online shop.
Hokkaido and Okinawa prefectures are excluded.
For free shipping, the delivery company will be designated by us. Customers cannot specify a carrier.

📬 Mail Service (Nekoposu, etc.)

Applicable for orders of 20 cigarette rolls or less: a flat rate of 440 yen (tax included)
If the size exceeds the規定サイズ, regular courier fees will apply.
Cash on delivery and time-specific delivery are not available for mail service.

📦 Regional Shipping Rates (Tax Included)

AreaPrefectureShipping Fee (Tax Included)HokkaidoHokkaido1,903 yenNorthern TohokuAomori / Akita / Iwate1,463 yenSouthern TohokuMiyagi / Yamagata / Fukushima1,331 yenKanto / ShinetsuTokyo / Kanagawa / Chiba / Yamanashi / Saitama / Ibaraki / Tochigi / Gunma / Niigata / Nagano1,265 yenTokai / HokurikuAichi / Shizuoka / Gifu / Mie / Toyama / Ishikawa / Fukui1,210 yenKansaiOsaka / Kyoto / Hyogo / Shiga / Nara / Wakayama1,144 yenChugoku / ShikokuOkayama / Hiroshima / Tottori / Shimane / Yamaguchi / Tokushima / Kagawa / Ehime / Kochi1,210 yenKyushuFukuoka / Saga / Nagasaki / Kumamoto / Oita / Miyazaki / Kagoshima1,265 yenOkinawaOkinawa Prefecture2,068 yen

💵 Cash on Delivery (COD)

*Only available for deliveries within Japan.

This is a payment method where you pay the delivery driver (Yamato Transport) directly upon product arrival.
Cash on delivery fees (tax included) are to be borne by the customer.

Total AmountCOD Fee (Tax Included)Less than 10,000 yen330 yen10,000 yen to less than 30,000 yen440 yen

Upon product arrival, please pay the delivery driver the total amount, which includes the product price plus the cash on delivery fee.

🧭 About Receipts

When using cash on delivery, the slip you receive from the delivery company will serve as your receipt.
We cannot issue a separate receipt, so please keep it safe.

🌍 For International Customers

海外発送について / International Shipping

海外へのお届けは、以下の配送方法をご利用いただけます。

EMS (International Express Mail)
Yamato International Express

International orders are shipped via EMS (Express Mail Service) or Yamato International Express.

💴 関税・輸入税について / Customs & Import Duties

⚠️ Customs duties, import taxes, and customs clearance fees are all the responsibility of the customer.

これらの費用は商品代金には含まれておらず、商品到着時または後日、現地の税関・配送業者よりご請求される場合がございます。税額および課税基準は各国の税関規定により異なるため、当店では事前のご案内や立替払いを行うことができません。詳しくは、お住まいの国・地域の税関窓口へお問い合わせください。

Please be aware that customs duties, import taxes, and handling fees are the sole responsibility of the customer. These charges are not included in the item price and may be billed upon delivery or at a later date by your local customs authority or delivery carrier. The amount varies depending on the regulations of each country. We are unable to estimate or prepay these charges on your behalf. For details, please contact your local customs office.

ご不明な点がございましたら、お気軽にお問い合わせください。
For any questions, please don’t hesitate to contact us.

店舗とオンラインショップで在庫を共有しておりますため、

ご注文完了後に欠品となる場合がございます。

その際は、ご連絡のうえ、納期日などについてご案内させていただきます。

あらかじめご了承くださいますようお願いいたします。

Our online store shares inventory with our physical retail store.

Therefore, an item may become out of stock after your order has been placed.

If this occurs, we will contact you promptly to inform you of the next steps.

We appreciate your understanding.

商品の特性上、イメージ違い・色味の差異等によるお客様都合での返品・交換はお受けしておりません。

誤配送または不良品の場合に限り、商品到着後7日以内にご連絡をお願いいたします。

内容を確認のうえ、交換または返金にて対応させていただきます。

Due to the nature of our products, we do not accept returns or exchanges due to customer preferences such as differences in image or color appearance.

We only accept returns or exchanges in the event of an incorrect delivery or defective product. Please contact us within 7 days of receiving your order.

Upon confirmation, we will arrange for a replacement or refund.